Position: Scrum Master (Business Technology Division)

Experience: Minimum of 2 years of experience as a Scrum Master or in a similar role. Proven track record of successfully leading Agile/Scrum teams.

Experience in coaching and mentoring team members in Agile practices.

Job Validity: 90 days

Job Description:

• Facilitate the Scrum process, ensuring adherence to Scrum theory, practices, and rules.
• Guide and coach the Scrum team on self-organization and cross-functionality.
• Organize and lead Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives).
• Assist the Product Owner in managing the Product Backlog and ensuring its readiness.
• Shield the team from external interference to maintain focus during the Sprint.
• Collaborate with stakeholdersto address impediments and foster a collaborative work environment.
• Promote Agile principles and values within the organization.
• Foster innovation and a continuous improvement mindset within the team.
• Resolve conflicts within the team and encourage open communication.
• Serve as a change agent to drive adoption of Agile methodologies.
• Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
• Performs other related duties or assignments as directed.
• Bachelor’s degree in Computer Science or Information Technology preferably at a post-graduate level
• Certified Scrum Master (CSM) or similar Agile certification.
• Strong understanding of Agile methodologies, particularly Scrum.
• Excellent knowledge of software development processes and methodologies.
• English: Advanced & Arabic is preferred.
• Very good knowledge of banking systems, applications and banking operations.
• Effective communication (Communication skills/ Convincing ability/ Persuasive/ Influencing/ Negotiating skills)
• Problem Solving (Analytical Thinking/ Creativity/ Problem Analysis/ Problem Resolution/ Decision Making)
• Execution Excellence (Planning & Organizing/ Time Management/ Process Orientation – Process
  Adherence/ Operational Excellence – Quality & Cost)
• People Centered (Interpersonal effectiveness – Interpersonal Relationship/ Developing self and others – capability building)
• Team Work (Team Relationship/ Team work & Cooperation/ Team Development)

Key Responsibility:

• Act as a servant leader, guiding the team to achieve their Sprint goals.
• Monitor and track team progress, ensuring the timely completion of tasks.
• Remove impediments and roadblocksto maintain team productivity.
• Assist in defining and refining user stories and acceptance criteria.
• Help the team maintain a focus on the Sprint goals and ensure adherence to time frames.
• Foster an environment for effective communication and collaboration within the team.
• Implement metrics to evaluate team performance and enhance productivity.
• Conduct regular retrospectivesto identify areas for improvement.
• Coach team members in Agile practices and ensure best practices are followed.
• Encourage a culture of adaptability and resilience in response to change

Reporting:

• Assists in the preparation of timely and accurate reports of Bank to meet department requirements, policies and standards
• Communicate team progress and impediments to stakeholders and leadership.
• Generate and maintain Agile and Scrum metrics and reports.
• Provide transparency on team performance and the status of deliverables.
• Ensure that information radiators (task boards, burn-down charts, etc.) are up to date and accessible.